CoinOp / Support
CoinOp Support
Questions, bugs or feedback? Send us a message or email hello@rigtech.dev. It helps to include your iPhone model, iOS version, and the app version (shown in Settings).
FAQ
- I bought No Ads. How do I get it back after reinstalling or on a new phone?
- Open CoinOp, go to Settings → Restore Purchases. Make sure you're signed in to the App Store with the same Apple ID you used to buy it.
- I paid for No Ads but I'm still seeing ads.
- No Ads removes the ads between rounds. Optional "watch an ad" rewards are still offered, but you never have to watch them. If ads between rounds still appear, try Restore Purchases, then email us.
- How is my progress saved?
- CoinOp saves on your device automatically. When Settings shows iCLOUD SYNC: ON, it also saves to your iCloud account.
- I lost my progress. Can I get it back?
- If iCloud sync was on, reinstall CoinOp on a device signed in to the same Apple ID and your progress should come back. There are no accounts and we don't store your progress on our servers, so we can't restore it for you.
- How do I get a refund?
- Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.