CoinOp / Privacy
CoinOp Privacy Policy
CoinOp is a coin pusher game for iPhone made by RIG Tech LLC, an Ohio limited liability company ("RIG Tech", "we", "us"). This policy explains what information the app handles, who handles it, and the choices you have.
The short version
- No account, no sign-in. We never ask for your name, email, contacts, photos or precise location.
- Your progress is saved on your iPhone and, if iCloud is on, in your own iCloud account. We can't see it.
- We use Google Firebase Analytics to see, in general, how the game is played (for example which levels are too hard). It isn't used for ads. In the EU, UK and Switzerland it only runs if you agree to it.
- The game can show ads from Google AdMob. Google only uses your device's advertising identifier if you allow tracking when iOS asks.
- The optional No Ads purchase is handled by Apple. We never see your payment details.
1. Information the app handles
Game progress and settings
Your levels, coins, unlocks, stats, the run in progress, and your sound and haptics settings are saved on your device. This stays on your device unless iCloud sync is on (below).
iCloud sync
If you're signed in to iCloud, CoinOp copies the same progress and settings to your own iCloud account using Apple's iCloud key-value storage, so it carries over to a new device or a reinstall. Apple stores it under your Apple ID, governed by Apple's Privacy Policy. RIG Tech has no access to it.
Gameplay analytics (Google Firebase Analytics)
To improve the game, CoinOp sends gameplay events to Google Firebase Analytics. These include things like: a session started, a tutorial step was seen, a level was started, won or lost (with the level number, coins left and run time), shop and coin choices, Arcade and Daily Machine results, whether an optional ad was offered, watched or completed, whether a No Ads purchase or restore succeeded, and settings changes such as haptics on or off.
In the EU, the UK and Switzerland, analytics only runs with your consent. The first time you open CoinOp there, Google's consent message asks you. Unless you agree to storing information on your device and to measuring how the game is used, Firebase Analytics stays switched off and no events are sent. You can change your answer at any time in the game: Settings → PRIVACY CHOICES.
Along with those events, Firebase automatically collects a random app-instance identifier created for this install of the app, and general information such as device model, iOS version, app version, language, and an approximate country or region derived from your IP address. Firebase may also record in-app purchase events (product and price, never payment details).
We have set Firebase so this data is not used for advertising: ad storage, ad user data and ad personalization are turned off, and Analytics does not read your device's advertising identifier (IDFA). We see the results as reports and counts, not as information about you personally. See Privacy and Security in Firebase and Google's Privacy Policy.
Ads (Google AdMob)
CoinOp may show ads provided by Google AdMob:
- Interstitial ads: occasionally, between rounds (never during play, and not in your first sessions).
- Rewarded ads: only when you choose to watch one, for example to get more coins to keep a run going.
To deliver, measure and protect ads, Google's software in the app may collect:
- your device's advertising identifier (IDFA), only if you allow tracking when iOS asks;
- device and app information (such as device model, iOS version, language, app version) and your IP address, which may be used to estimate your approximate location;
- how you interact with ads (views, taps, whether a rewarded ad was watched to the end), and ad-related diagnostic and performance data.
This information, including your IP address and the approximate location estimated from it, is sent to Google.
Google uses this to show ads, limit how often you see the same ad, prevent fraud, and measure results. If you allow tracking (and, where applicable, give consent), ads may be personalized based on your activity in other apps and websites. If you don't, Google shows non-personalized ads. See How Google uses information from sites or apps that use its services, How Google uses advertising data, and Google's Privacy Policy.
CoinOp also supports Apple's SKAdNetwork. When an ad leads you to install another app, Apple tells the ad network, without identifying you or your device, that an install happened, so advertisers can measure results. SKAdNetwork works whether or not you allow tracking.
Ads in CoinOp are limited to content rated PG or below, gambling and betting ads are blocked, and every ad request tells Google the app is not directed to children.
The No Ads purchase
No Ads is an optional one-time in-app purchase that removes the ads between rounds. It's processed entirely by Apple through the App Store. We never receive your name, Apple ID, card number or billing address. The app only learns from Apple whether No Ads is owned on your Apple ID, so it can unlock it (and restore it with RESTORE PURCHASES). That fact is saved with your progress. See Apple's Privacy Policy.
If you contact us
If you email us (including through REPORT A BUG in Settings), we receive your email address and whatever you write. The bug report email is pre-filled with the app version, where you were in the game, your profile level, your device and browser engine description, screen size and the time, so we can reproduce the problem. You can edit or delete any of it before sending. We use it only to reply and fix the problem.
Sharing your Daily Machine result
If you tap SHARE on a Daily Machine result, iOS's share sheet opens with a short text of your result. Nothing is sent unless you pick where to send it.
What we don't do
- We don't run our own servers for CoinOp or keep a database of players.
- We don't collect your name, email (unless you write to us), phone number, contacts, photos, or precise location.
- We don't sell your personal information for money.
2. Third parties
| Service | What it does in CoinOp | Policy |
|---|---|---|
| Google AdMob (Google Mobile Ads SDK, incl. Google's consent tool) | Shows ads; asks for consent where the law requires it | Google Privacy Policy, Partner sites |
| Google Firebase Analytics | Gameplay analytics (not for ads) | Firebase privacy |
| Apple (App Store, StoreKit, iCloud) | Downloads, the No Ads purchase, iCloud sync | Apple Privacy Policy |
3. Tracking and App Tracking Transparency
When ads are on, iOS asks once whether CoinOp may track your activity across other companies' apps and websites. The game plays exactly the same whichever you choose.
- Allow: Google may use your advertising identifier to personalize and measure ads.
- Ask App Not to Track: the advertising identifier isn't available to the app, and ads are non-personalized.
You can change this any time in iPhone Settings → Privacy & Security → Tracking, or in Settings → CoinOp. Firebase Analytics never uses the advertising identifier, whichever you choose.
4. Your choices
- Tracking: turn it off as described above.
- Ad personalization: you can also limit personalized ads through iPhone Settings → Privacy & Security → Apple Advertising, and in your Google account at adssettings.google.com.
- Consent (EU, UK, Switzerland and some US states): where the law requires it, CoinOp shows Google's consent message so you can accept or reject ad data processing. In the EU, UK and Switzerland the same message also asks about analytics. You can change your choice in the game: Settings → PRIVACY CHOICES (shown where it applies).
- No Ads: buy No Ads to remove the ads between rounds. Rewarded ads stay available only if you choose to watch them.
- Delete everything on your device: delete the app. This removes your saved progress and resets the Firebase app-instance identifier.
- Delete your iCloud copy: iPhone Settings → [your name] → iCloud → Manage Account Storage (or Storage) → CoinOp, or turn iCloud off for CoinOp.
5. How long information is kept
- Progress on your device and in iCloud: until you delete the app or the iCloud data.
- Firebase Analytics: event data tied to an app-instance identifier is kept for no more than 14 months, then deleted automatically. Aggregated reports (totals with no identifier) may be kept longer.
- Ad data: kept by Google under its own retention policies (Google data retention).
- Emails you send us: only as long as we need to answer you and fix the problem.
6. Children's privacy
CoinOp is a general-audience game. It is not directed to children under 13, and we don't knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we'll delete it. If you believe a child under 13 has used CoinOp in a way that sent us or our providers personal information, or has emailed us, contact hello@rigtech.dev and we'll delete it. Ads in CoinOp are limited to content rated PG or below.
7. Your rights
Depending on where you live (for example the EU, the UK, California and other US states), you may have the right to access, correct, delete or get a copy of your personal information, to object to or restrict certain processing, to withdraw consent, and to opt out of targeted advertising or the "sharing" of personal information for cross-context behavioral advertising. Allowing tracking for personalized ads may count as "sharing" or "targeted advertising" under some US state laws; you can opt out at any time by turning tracking off as described in section 3.
Because CoinOp has no accounts, we hold almost nothing that identifies you. Analytics data is tied only to a random identifier that we can't look up from your name or email. The quickest way to delete your data is to delete the app and its iCloud copy (section 4). For any other request, or a question about this policy, email hello@rigtech.dev. We'll respond within the time the law requires, and we won't treat you differently for using your rights. If you're in the EU or UK, you can also complain to your local data protection authority.
Where the EU or UK GDPR applies, we rely on your consent for analytics and for personalized ads, given through Google's consent message and changeable at any time in Settings → PRIVACY CHOICES. Non-personalized ads still use limited data (for example to show the ad, cap how often you see it and prevent fraud); Google's consent message covers that too, and Google acts under its own legal bases for it. Google may process data in the United States and other countries, under its own safeguards for international transfers.
8. Security
Data sent by the app to Google and Apple travels over encrypted connections. No method of storage or transmission is perfectly secure, but we keep what we handle to a minimum.
9. Changes to this policy
If we change this policy, we'll post the new version here and update the effective date at the top. If a change materially affects how your information is used, we'll also say so in the app or on this page before it takes effect.
10. Contact
RIG Tech LLC, Ohio, USA
Email: hello@rigtech.dev
Web: rigtech.dev